You have received your Levy iBooks before your school
rollouts. Thanks for your willingness to
give these computers a ride and share your experiences. Due to your feedback, we continue to enhance the
usability of these computers.
Below are some issues/
questions related to the iBooks that may be of interest to you and/or your
staff:
1. Login problems.
District servers
crashed a little over a week ago. They are now setup with new software that requires slightly different Mac
settings for login.
2. Email problems.
Again, the new
servers require a different setting for Mac Mail to work.
Solution to issues 1 and 2.
The Tech Dept. will be contacting you within the next two weeks
to come out and make the necessary upgrades to fix these top two problems. The
"fix" will take about 10 minutes, so hopefully, you can accommodate their
schedule so they can get around as quickly as possible. We know you are
relying on these computers for instruction, so we hope to have all your iBooks
up and running by Oct. 20th if not sooner.
3. "Funny noise at startup".
The
iBooks CD/DVD drive apparently looks for a disk when the machine starts or wakes
from sleep. This is usually a little click and whirr sound coming from the right
side of the computer. Nothing to worry about. If you think that more may be
going on, contact your quad tech or 7333.
4. Sensitive track pad. Yes, it's sensitive.
A slight touch from a
stray thumb can pop the cursor to
wherever you started typing.
Solutions: 1) use a mouse and select
"ignore track pad input when mouse is present" in the keyboard and mouse
preferences panel. 2) In track pad preferences, check "ignore accidental track
pad input." If that still doesn't correct the issue, deselect the clicking
choice in the "track pad gestures" options.
Please share this information with others in your
building, as appropriate, and let us
know if you have more questions, or would like to briefly get together
for a "mini-training".
Contact information:
Tech Support Wayne Elsaesser X7015 elsaesserw@edmonds.wednet.edu
